horas 7Terms of Use

We at horas 7 provide a gaming platform offering football markets, live-dealer tables, slots, and esports on the basis that all users accept and comply with these terms. By creating an account and depositing funds with us, you agree to be bound by the conditions set out here.

Our terms cover how we operate accounts, manage deposits and withdrawals, handle bonus offers, and resolve disputes. We also set out the legal framework governing your use of horas 7 and your responsibilities as a user. These terms apply to all members accessing our platform from supported jurisdictions.

This page explains the key terms you need to know before you join horas 7. If you have questions about any part of these terms, contact our support team via live chat or email.

Account Opening and Membership on horas 7

When you open an account on horas 7, you confirm that you meet the eligibility requirements set by your local jurisdiction. We require accurate personal information, including your name, date of birth, and valid identification. Any false or misleading information may result in account suspension or closure.

We at horas 7 reserve the right to refuse account opening or to close an account at any time if we believe you are acting in breach of these terms or local law. We also reserve the right to request additional verification documents at any stage of your membership.

Your horas 7 account is personal to you and cannot be transferred, shared, or used by another person. You are responsible for keeping your password secure. If you suspect unauthorized access, contact our support team immediately.

Deposits and Withdrawals on horas 7

We at horas 7 accept deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and direct bank transfer (mobile banking, local payment, online payment, e-wallet). E-wallet deposits are typically credited instantly, while bank transfers may take a few hours depending on your bank's processing window.

All deposits to horas 7 are processed in Indonesian Rupiah (IDR). We do not charge deposits fees, though your bank or payment provider may apply their own charges. Once your deposit is credited, the funds become part of your account balance and are available for betting on football, live casino, slots, esports, and other games on our platform.

Withdrawals from horas 7 must be requested through your account dashboard. We process withdrawal requests during business hours. Funds are returned to your original payment method. Withdrawal times vary depending on your bank or payment provider, but most withdrawals clear within one business day after approval. We do not charge withdrawal fees.

Verification requirement: Before we process your first withdrawal from horas 7, your account must be fully verified. This protects both you and our platform from fraud.

Bonus Offers and Promotion Terms

We at horas 7 run several promotions: welcome offers for new members, weekly cashback for all players, reload bonuses on subsequent deposits, and seasonal tournaments. Each promotion has specific terms governing eligibility, how to claim it, and what you must do to convert bonus credit to withdrawable cash.

Our welcome offer is claimed when you complete account verification and make your first deposit. The offer comes with a turnover requirement — you must stake the bonus amount a certain number of times across horas 7 games before the bonus becomes withdrawable. Turnover is calculated on the total value of all your bets, regardless of win or loss.

Weekly cashback on horas 7 is calculated every Monday based on your net loss across all games during the previous week and your loyalty tier. Cashback is credited by Tuesday morning and is available to withdraw immediately or use for further betting.

Reload offers and seasonal promotions have individual terms published at the time of the promotion. We reserve the right to cancel or modify any promotion at any time. All bonuses are subject to our general terms and conditions.

Our goal at horas 7 is to offer clear, fair terms so our members understand exactly how our platform works and what we expect from them in return.

horas 7 operations team

Verification and Identity Checks

We at horas 7 require all members to complete identity verification before they can withdraw funds. This is a mandatory step to comply with anti-fraud and anti-money-laundering regulations. During verification, we ask for government-issued ID, proof of address, and a selfie holding your ID.

Our compliance team reviews submitted documents and typically completes verification within one business day. If your documents are unclear or incomplete, we will contact you to request resubmission. Once verified, your account remains verified for the life of your membership on horas 7 (unless your personal details change significantly).

We may request additional verification at any time if we have grounds to suspect fraudulent activity or breach of our terms. Failure to comply with verification requests may result in account suspension or closure.

Account Limits and Betting Rules

We at horas 7 reserve the right to set limits on account balances, deposit amounts, and stake sizes. These limits may vary based on your jurisdiction, tier level, or account history. You can view your current limits in your account settings.

We prohibit certain betting activities on horas 7, including: placing bets on behalf of others; using automated software or bots to place bets; exploiting technical glitches or errors; placing bets across multiple accounts to circumvent limits; and betting in ways we reasonably believe are designed to launder money or breach local law.

If we detect any of these activities, we reserve the right to suspend or close your horas 7 account and forfeit any balance without refund. We will not reverse this decision unless we are satisfied that the activity was in good faith and unintentional.

Dispute Resolution and Complaints

If you have a dispute with horas 7 regarding a bet outcome, bonus calculation, withdrawal delay, or any other matter, contact our support team immediately. We are available via live chat (during business hours), email (responses within 24 hours), and phone. When you submit a complaint, provide as much detail as possible, including your account number, the date and time of the issue, and the specific game or transaction involved.

We at horas 7 will investigate your complaint and respond within a reasonable timeframe. If we are unable to resolve the matter to your satisfaction, we will provide information about external dispute resolution options available in your jurisdiction.

All complaints must be submitted within 90 days of the incident. Complaints submitted after this period may not be investigated.

Limitation of Liability

We at horas 7 operate our platform on an "as is" basis. We do not guarantee that the platform will be error-free, uninterrupted, or that all bets will be processed instantly. We are not liable for technical glitches, server downtime, payment processing delays, or any other interruption to service, except where such liability cannot be excluded under local law.

We are not responsible for any loss incurred through your betting activity on horas 7. Betting is entertainment and carries risk. Any losses you experience are your own responsibility.

Our maximum liability to you for any single claim is limited to the amount you have deposited into your horas 7 account in the 12 months preceding the claim, or the amount of the claim, whichever is lower.

Changes to Our Terms

We at horas 7 reserve the right to change these terms at any time. When we make material changes, we will notify you by email or via your account dashboard. Changes take effect 30 days after notification unless you close your account before that date.

By continuing to use horas 7 after changes take effect, you accept the updated terms. If you do not accept the changes, you have the right to close your account and withdraw any remaining balance before the changes take effect.

Jurisdiction and Applicable Law

We at horas 7 operate only in jurisdictions where online gaming is permitted under local law. Our services are available only where applicable law allows. We do not operate in regions where such services are prohibited or restricted. Access depends on your location and local regulations.

These terms are governed by the laws of the jurisdiction where horas 7 is incorporated. However, your use of horas 7 is also subject to the laws of your own jurisdiction. You are responsible for verifying that your access and use comply with your local laws before you sign up.

If you access horas 7 from Jakarta, Surabaya, Bandung, Medan, or Semarang, you can use our platform if local law permits. However, you confirm that you have checked local gaming regulations and that your use complies with applicable law.

Your Commitments to horas 7

Provide accurate personal information
Comply with local gaming laws
Protect your account password

Prohibited Activities on horas 7

Sharing your account with others
Using bots or automated betting software
Exploiting technical errors or glitches

Contact Us About These Terms

If you have questions about these terms, contact our support team at horas 7. We are available via live chat during business hours, email (responses within 24 hours), and phone. Our team can clarify any part of these terms and help you understand your rights and responsibilities on our platform.

For legal or compliance inquiries, contact our legal department. You can also review our privacy policy for information about how we handle your data, and our FAQ section for answers to common questions about account management, payments, and promotions.

These terms were last updated in accordance with our commitment to transparency and fair dealing. By continuing to use horas 7, you accept these terms in their entirety.

Service availability

We at horas 7 offer our platform only in jurisdictions where online gaming is permitted under local law. Our services are available only where applicable law allows gaming platforms to operate. We do not operate in regions where such services are prohibited or restricted. Access to horas 7 depends on your geographic location and local regulations governing online gaming. We do not make determinations about the legality of our services in any specific jurisdiction — that responsibility rests with each user.

If you are unsure whether horas 7 is available where you are located, we recommend consulting local legal resources or contacting your regional gaming regulator. We can provide general information about our service scope, though we cannot offer legal advice specific to your jurisdiction. Our support team will help you understand whether horas 7 is currently accessible in your area.

Service availability may change as local laws and regulations evolve. We monitor legal developments in the regions where we operate and adjust our service scope accordingly. If your jurisdiction's laws change in a way that affects horas 7 availability, we will notify affected users and provide guidance on account closure or fund withdrawal if necessary. Our commitment is to operate transparently within the legal framework of each jurisdiction we serve.

Account eligibility

To open and maintain an account on horas 7, you must meet the eligibility requirements set by your local jurisdiction. We do not specify a fixed age threshold across all regions — instead, we defer to the legal requirements of your jurisdiction. In most jurisdictions, this means you must be of legal age to enter into contracts and participate in gaming activities as defined by applicable law. During account creation, you will confirm that you meet your jurisdiction's eligibility criteria.

When you create an account on horas 7, you must provide accurate personal information, including your name, date of birth, and valid identification documents. False or misleading information may result in account suspension or closure. We verify submitted information during our Know Your Customer (KYC) process to ensure compliance with anti-fraud and anti-money-laundering standards and to confirm your eligibility to use our platform.

If you are unsure whether you meet eligibility requirements in your region, we recommend consulting local regulations or contacting our support team for general information. Ultimately, you are solely responsible for confirming your own eligibility under applicable local law before creating a horas 7 account. Once verified, you can access all games and markets on horas 7, subject to any additional restrictions applicable in your jurisdiction.

Local-law responsibility

Users of horas 7 are solely responsible for verifying that their access to and use of our platform complies with the laws and regulations of their own jurisdiction. We do not provide legal advice, and we make no determinations about the legality of our services in any specific location. The burden of ensuring compliance with local law rests entirely with you. Before accessing horas 7, we strongly encourage you to research your local gaming laws and understand the regulatory environment in your region.

Some jurisdictions permit online gaming and sports betting; others restrict or prohibit them entirely. Some jurisdictions allow certain game types (such as sports betting) but prohibit others (such as slot games or live casino). It is your responsibility to understand these distinctions and ensure that your use of horas 7 complies with applicable law. If you have questions about the legality of horas 7 services in your jurisdiction, consult a local attorney or contact your regional gaming authority — we cannot provide jurisdiction-specific legal guidance.

By creating an account and using horas 7, you confirm that you have verified compliance with local law and that you accept full responsibility for any legal consequences of your use. If your jurisdiction's laws change or if you move to a new jurisdiction, it is your responsibility to verify whether horas 7 remains accessible and legal for your use. We are not liable for any legal issues arising from your use of horas 7 in a jurisdiction where such use may violate local law.

Data and privacy scope

We at horas 7 collect personal data for account creation, identity verification, payment processing, and fraud prevention. This includes your name, date of birth, phone number, email address, and government-issued identification (KTP, passport, or equivalent). We also collect transaction history, game activity, device information, and browsing behavior on our platform. This data is used to comply with Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations, to prevent fraud and abuse, and to provide customer support services on horas 7.

Your personal information is encrypted and stored securely on our servers. We do not sell your personal data to third parties. We may share data with payment processors, identity verification services, and regulatory authorities where required by law or to prevent fraud. For a complete explanation of how we collect, use, protect, and retain your data, please review our privacy policyWe encourage all horas 7 members to read our privacy policy carefully to understand our data practices.

You have the right to request access to your personal data, to correct inaccurate information, and to request deletion where permitted by applicable law. Contact our support team to exercise these rights. We will respond to data requests within the timeframe specified by applicable data protection regulations, typically within 30 days of your request. Your privacy and data security are fundamental to how we operate horas 7.

Contact for legal inquiries

If you have legal questions about horas 7, compliance concerns, or regulatory inquiries, our support team can provide general information and direct you to relevant resources. For formal legal requests, regulatory inquiries, or compliance matters, contact our legal department via email. We aim to respond to legal inquiries within five business days, though complex matters may require additional time for proper investigation and response.

You can reach our support team via live chat (available during business hours), email, or phone. Our English-language support staff can assist with account questions, payment issues, general inquiries, and can escalate legal matters to our compliance team for review. Response times vary by channel — live chat typically responds within minutes during business hours, while email responses are sent within 24 hours. For urgent matters, we recommend contacting us via live chat.

If you are a regulatory authority, government agency, or law enforcement officer seeking information about horas 7 or a specific user account, please contact our legal department directly via email. We cooperate with lawful requests and maintain comprehensive records in accordance with applicable regulations. Response times for regulatory requests may vary depending on the nature and scope of the inquiry and any applicable legal timelines. We take our regulatory obligations seriously and ensure all requests are handled professionally and in accordance with law.