horas 7 Casino & Sportsbook Data Care

This page describes what we collect when you use horas 7 and how we keep that data protected. We take your privacy seriously and are transparent about how your information is used across our platform.

When you open an account on horas 7, deposit funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer, or place bets on football, live casino, slots, or esports, we collect data to verify your identity, process payments, prevent fraud, and comply with anti-money-laundering regulations. This policy explains what data we collect, who has access to it, and what rights you have.

Our commitment is to handle your data securely and to use it only for the purposes outlined here. If you have questions about how we handle your information, contact our support team.

What Data We Collect on horas 7

We collect personal data in several categories when you use horas 7:

Account information: Your name, date of birth, email address, phone number, and residential address.
Identity documents: Government-issued ID (KTP, passport, or driver's license), proof of address (utility bill, bank statement, or rental agreement), and a selfie holding your ID for verification purposes.
Payment information: Details of your deposits and withdrawals, including the payment method used (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet), transaction amounts, and dates.
Gaming activity: Records of your bets, stakes, wins, losses, and game history across football markets, live casino, slots, and esports on horas 7.
Device and browsing data: Your IP address, device type, browser type, operating system, and pages visited on our platform.
Communication data: Any messages you send to our support team, including the content and date of your inquiries.

We collect this data to create and maintain your horas 7 account, process your deposits and withdrawals, verify your identity, calculate your loyalty tier and weekly cashback, detect and prevent fraud, comply with legal and regulatory requirements, and provide customer support.

How We Use Your Data on horas 7

We use the data we collect for the following purposes:

Account management: Creating your account, verifying your identity, and managing your profile on horas 7.
Payment processing: Processing your deposits and withdrawals through your chosen payment method.
Compliance: Complying with Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations, and verifying that you meet eligibility requirements in your jurisdiction.
Fraud prevention: Detecting and preventing fraudulent activity, unauthorized access, and abuse of our platform.
Loyalty and promotions: Calculating your loyalty tier, determining your weekly cashback eligibility, and tracking your participation in referral programs and seasonal promotions.
Customer support: Responding to your inquiries, resolving disputes, and improving our service based on your feedback.
Legal obligations: Responding to lawful requests from regulatory authorities and law enforcement.

We at horas 7 do not sell your personal data to third parties. Your information is used only to operate our platform and comply with legal requirements.

horas 7 data protection team

We share your data with third-party service providers only when necessary to operate horas 7 and comply with legal requirements. These processors include:

Payment processors: Companies that process your deposits and withdrawals through mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and bank transfers.
Identity verification services: Third-party providers who verify your government-issued ID and proof of address during account setup.
Fraud detection services: Providers who help us detect and prevent fraudulent transactions and unauthorized access.
Regulatory authorities: Government agencies and gaming regulators where required by law.

We require all third-party processors to sign data protection agreements and to handle your data securely. We do not permit them to use your data for their own marketing purposes or to share it with other parties without our explicit permission.

Data location: Our servers may be located outside your jurisdiction. By using horas 7, you consent to your data being transferred to and stored in these locations.

How Long We Keep Your Data

We retain your personal data for as long as your account on horas 7 is active. After you close your account, we retain certain data for legal and compliance purposes, including:

Transaction records for at least five years to comply with anti-money-laundering regulations.
Identity verification documents for at least three years to support dispute resolution and fraud investigations.
Communication records for at least two years to resolve customer disputes.

After these retention periods expire, we securely delete your data unless we are required by law to retain it longer. If you have questions about how long we retain specific data, contact our support team.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies on horas 7 to improve your experience, remember your preferences, and analyze how you use our platform. Cookies are small files stored on your device that allow us to recognize you when you return to horas 7.

We use two types of cookies:

Essential cookies: Required for horas 7 to function, such as session cookies that keep you logged in.
Analytics cookies: Help us understand how users interact with our platform so we can improve performance and user experience.

You can control cookies through your browser settings. If you disable cookies, some features of horas 7 may not work properly. We do not use cookies to track you across other websites.

Your Rights Regarding Your Data on horas 7

You have the following rights regarding your personal data on horas 7:

Right to access: You can request a copy of all personal data we hold about you.
Right to correction: You can request that we correct inaccurate or incomplete information.
Right to deletion: You can request deletion of your data, subject to legal and compliance requirements.
Right to data portability: You can request that we provide your data in a portable format.
Right to object: You can object to certain uses of your data, such as marketing communications.

To exercise any of these rights, contact our support team. We will respond to your request within 30 days. Some requests may take longer if they require investigation or if we need to consult with third-party processors.

Data Security on horas 7

We implement industry-standard security measures to protect your data on horas 7. These include encryption of data in transit and at rest, secure password storage, regular security audits, and restricted access to personal data by authorized staff only.

However, no security system is completely impenetrable. While we take every reasonable precaution to protect your data, we cannot guarantee absolute security. If you suspect a security breach or unauthorized access to your horas 7 account, contact our support team immediately.

Contact Us About Your Data

If you have questions about how we handle your data on horas 7, or if you wish to exercise your rights regarding your personal information, contact our support team. We are available via live chat during business hours, email (responses within 24 hours), and phone.

For data protection inquiries, you can also contact our data protection officer directly via email. We will respond to all inquiries within 30 days. If you are located in Jakarta, Surabaya, Bandung, Medan, or Semarang and have concerns about how we handle your data, you may also contact your local data protection authority.

This privacy policy was last updated to reflect our current data practices on horas 7. We may update this policy from time to time. When we make material changes, we will notify you by email or via your account dashboard. Your continued use of horas 7 after changes take effect means you accept the updated policy.

Service availability

We at horas 7 offer our platform only in jurisdictions where online gaming is permitted under local law. Our services are available only where applicable law allows gaming platforms to operate. We do not operate in regions where such services are prohibited or restricted. Access to horas 7 depends on your geographic location and local regulations governing online gaming. We do not make determinations about the legality of our services in any specific jurisdiction — that responsibility rests with each user.

If you are unsure whether horas 7 is available where you are located, we recommend consulting local legal resources or contacting your regional gaming regulator. We can provide general information about our service scope, though we cannot offer legal advice specific to your jurisdiction. Our support team will help you understand whether horas 7 is currently accessible in your area and can answer questions about our operations.

Service availability may change as local laws and regulations evolve. We monitor legal developments in the regions where we operate and adjust our service scope accordingly. If your jurisdiction's laws change in a way that affects horas 7 availability, we will notify affected users and provide guidance on account closure or fund withdrawal if necessary. Our commitment is to operate transparently within the legal framework of each jurisdiction we serve.

Account eligibility

To open and maintain an account on horas 7, you must meet the eligibility requirements set by your local jurisdiction. We do not specify a fixed age threshold across all regions — instead, we defer to the legal requirements of your jurisdiction. In most jurisdictions, this means you must be of legal age to enter into contracts and participate in gaming activities as defined by applicable law. During account creation, you will confirm that you meet your jurisdiction's eligibility criteria.

When you create an account on horas 7, you must provide accurate personal information, including your name, date of birth, and valid identification documents. False or misleading information may result in account suspension or closure. We verify submitted information during our Know Your Customer (KYC) process to ensure compliance with anti-fraud and anti-money-laundering standards and to confirm your eligibility to use our platform.

If you are unsure whether you meet eligibility requirements in your region, we recommend consulting local regulations or contacting our support team for general information. Ultimately, you are solely responsible for confirming your own eligibility under applicable local law before creating a horas 7 account. Once verified, you can access all games and markets on horas 7, subject to any additional restrictions applicable in your jurisdiction.

Local-law responsibility

Users of horas 7 are solely responsible for verifying that their access to and use of our platform complies with the laws and regulations of their own jurisdiction. We do not provide legal advice, and we make no determinations about the legality of our services in any specific location. The burden of ensuring compliance with local law rests entirely with you. Before accessing horas 7, we strongly encourage you to research your local gaming laws and understand the regulatory environment in your region.

Some jurisdictions permit online gaming and sports betting; others restrict or prohibit them entirely. Some jurisdictions allow certain game types (such as sports betting) but prohibit others (such as slot games or live casino). It is your responsibility to understand these distinctions and ensure that your use of horas 7 complies with applicable law. If you have questions about the legality of horas 7 services in your jurisdiction, consult a local attorney or contact your regional gaming authority — we cannot provide jurisdiction-specific legal guidance.

By creating an account and using horas 7, you confirm that you have verified compliance with local law and that you accept full responsibility for any legal consequences of your use. If your jurisdiction's laws change or if you move to a new jurisdiction, it is your responsibility to verify whether horas 7 remains accessible and legal for your use. We are not liable for any legal issues arising from your use of horas 7 in a jurisdiction where such use may violate local law.

Data and privacy scope

We at horas 7 collect personal data for account creation, identity verification, payment processing, and fraud prevention. This includes your name, date of birth, phone number, email address, and government-issued identification (KTP, passport, or equivalent). We also collect transaction history, game activity, device information, and browsing behavior on our platform. This data is used to comply with Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations, to prevent fraud and abuse, and to provide customer support services on horas 7.

Your personal information is encrypted and stored securely on our servers. We do not sell your data to third parties. We may share data with payment processors, identity verification services, and regulatory authorities where required by law or to prevent fraud. For a complete explanation of how we collect, use, protect, and retain your data, please review this privacy policy. We encourage all horas 7 members to read our privacy policy carefully to understand our data practices.

You have the right to request access to your personal data, to correct inaccurate information, and to request deletion where permitted by applicable law. Contact our support team to exercise these rights. We will respond to data requests within the timeframe specified by applicable data protection regulations, typically within 30 days of your request. Your privacy and data security are fundamental to how we operate horas 7.

Contact for legal inquiries

If you have legal questions about horas 7, compliance concerns, or regulatory inquiries, our support team can provide general information and direct you to relevant resources. For formal legal requests, regulatory inquiries, or compliance matters, contact our legal department via email. We aim to respond to legal inquiries within five business days, though complex matters may require additional time for proper investigation and response.

You can reach our support team via live chat (available during business hours), email, or phone. Our English-language support staff can assist with account questions, payment issues, general inquiries, and can escalate legal matters to our compliance team for review. Response times vary by channel — live chat typically responds within minutes during business hours, while email responses are sent within 24 hours. For urgent matters, we recommend contacting us via live chat.

If you are a regulatory authority, government agency, or law enforcement officer seeking information about horas 7 or a specific user account, please contact our legal department directly via email. We cooperate with lawful requests and maintain comprehensive records in accordance with applicable regulations. Response times for regulatory requests may vary depending on the nature and scope of the inquiry and any applicable legal timelines. We take our regulatory obligations seriously and ensure all requests are handled professionally and in accordance with law.